Refund policy

Return & Refund Policy

Last updated: July 2026

All Sales Are Final on Digital Products Due to the nature of digital goods, all purchases of ebooks, gaming assets, printable files, and other downloadable products are final once the file has been accessed or downloaded. We are unable to offer refunds or exchanges on digital products after delivery.

Defective or Incorrect Files If you receive a file that is corrupted, incomplete, or significantly different from what was described, please contact us within 7 days of purchase at [your email address]. We will promptly provide a replacement file or, at our discretion, issue a full refund.

Pre-Download Cancellations If you have not yet accessed or downloaded your file, you may request a cancellation within 24 hours of purchase by contacting us at [thewriterinme1408@gmail.com].

Chargebacks & Disputes We encourage customers to contact us directly before initiating a chargeback or dispute. We are committed to resolving any issues fairly and promptly.

Contact Us For any questions about your order or our policy, please reach out to us at [https://dungeonwolf-gaming-and-ebooks.myshopify.com/pages/contact].